Category: Growth strategy

  • How to build a 90-day growth plan (with the template we use)

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    How to build a 90-day growth plan (with the template we use)

    A 90-day growth plan turns ambition into a sequenced, measurable set of bets. Here’s the structure we use — and a free template — to make the next quarter count.

    A team planning priorities at a whiteboard

    Why 90 days is the right planning horizon

    Annual plans are obsolete by March; weekly firefighting never adds up to a direction. Ninety days is the sweet spot — long enough to ship something that moves a number, short enough that you can’t hide from the result. A good 90-day growth plan is not a list of activities. It’s a small set of prioritised bets, each tied to a measurable outcome, sequenced so the important work actually happens rather than getting crowded out by the urgent.

    We use the same structure whether we’re planning a quarter for a scale-up or one market of a multi-market venture. Here’s how it works.

    Step 1 — Name the single constraint

    Every growth plan should open with one sentence: the thing most limiting our growth right now is ___. It might be that CAC is too high to scale spend, that pipeline quality is poor, that conversion leaks after a strong top of funnel, or that you simply can’t measure what’s working. Naming the constraint is the hardest and most valuable step, because it forces prioritisation. A plan that tries to fix everything fixes nothing.

    Step 2 — Set one primary outcome and its metric

    Translate the constraint into a single primary outcome for the quarter, with a number attached: reduce blended CAC by X%, lift qualified pipeline by Y, improve landing-page conversion from A to B. One metric, owned by one person. Secondary metrics can exist, but the plan lives or dies by the primary. If you can’t measure the primary metric today, your first bet is fixing that (see our measurement stack pillar).

    Step 3 — Choose three to five bets, ranked

    Against the constraint and the outcome, list the handful of bets most likely to move the number, ranked by expected impact over effort. Resist the temptation to list ten — a quarter realistically delivers three to five things well. Each bet gets an owner, a hypothesis (“if we restructure paid audiences, CAC falls because spend concentrates on higher-intent segments”), and a success measure.

    Step 4 — Sequence into three 30-day phases

    • Days 0–30 — Foundations & quick wins. Fix measurement if needed, ship the fastest high-confidence bet, and remove obvious waste.
    • Days 30–60 — Build. Deliver the larger structural bets — the demand engine work, the CRO programme, the audience rebuild.
    • Days 60–90 — Compound & review. Scale what’s working, kill what isn’t, and prepare the next 90-day cycle from what you learned.

    Step 5 — Instrument the review rhythm

    A plan without a cadence is a wish. Set a weekly 30-minute review against the primary metric and the state of each bet, and a proper end-of-quarter retrospective. The rhythm is what turns a plan into an operating system — the discipline that makes each quarter build on the last rather than reset it.

    The template

    We give clients a one-page template: constraint, primary outcome + metric, three-to-five ranked bets (owner, hypothesis, measure), the 30/60/90 sequence, and the review cadence. Kept to one page on purpose — if it doesn’t fit on a page, it isn’t prioritised. (Available as a download — request it here.)

    The most common mistakes

    Plans fail in predictable ways: too many priorities, no named constraint, activity metrics instead of commercial ones, no owner per bet, and no review rhythm. Avoid those five and you’re ahead of most growing businesses.

    Frequently asked questions

    How is a 90-day plan different from an annual plan?

    The annual plan sets direction; the 90-day plan is how you actually move, with one measurable outcome and a handful of sequenced bets you can be held to.

    Who should own the plan?

    One accountable growth leader — founder, head of growth, or a fractional growth leader — with a named owner per bet.

    What if our constraint is “we can’t measure anything”?

    Then your first 30-day bet is the measurement stack. You can’t prioritise what you can’t see.

    Want an outside read on your next 90 days — the real constraint and the three bets that matter? That’s what a Growth Diagnostic delivers. Request a Growth Diagnostic →

  • Go-to-market strategy for scale-ups past product-market fit

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    Go-to-market strategy for scale-ups past product-market fit

    Product-market fit proves people want it. Go-to-market decides whether you can sell it efficiently at scale. Here’s how to build a GTM strategy that holds up.

    Founders discussing a go-to-market plan in a modern office

    What changes the day after product-market fit

    Before product-market fit, the job is to find something people want. After it, the job changes entirely: prove you can acquire and serve customers efficiently, repeatably, and at scale. Many founders don’t notice the shift, and keep running the scrappy, founder-led motion that got them to PMF — right up to the point it stops working. Go-to-market strategy is the bridge from “it works” to “it scales.”

    Sharpen the ICP for scale, not survival

    Early on, you take any customer who’ll pay. At scale, that’s a liability — a broad customer base fragments your positioning, inflates your CAC, and drags your retention. The first GTM move is to sharpen the ideal customer profile: which segments have the best economics (lowest CAC, fastest payback, highest LTV and retention), and concentrate there. Saying no to poor-fit segments is what makes efficient scale possible.

    Choose your growth motion deliberately

    There are three broad motions — product-led, sales-led, and hybrid — and the right one depends on your price point, buyer and product complexity. Low-price, self-serve products lean product-led; high-value, multi-stakeholder B2B leans sales-led; many scale-ups run a hybrid (product-led acquisition feeding a sales-assisted expansion). The mistake is drifting into a motion by accident rather than choosing one and building the channel strategy and team around it.

    Tie the channel strategy to unit economics

    Channel choices should follow the economics, not fashion. For each candidate channel, ask: what’s the CAC, what’s the payback period, and does it reach our sharpened ICP? A channel that’s cheap but off-ICP is expensive in disguise. Concentrate spend where the economics work and the buyers actually are — for most B2B scale-ups that’s a mix of intent capture (Google), account targeting (LinkedIn) and a demand engine (see our demand engine pillar); for DTC it’s usually Meta plus Google plus lifecycle.

    Build the operating model to deliver it

    A GTM strategy is only as good as the operating model beneath it — the measurement standards, the experimentation cadence, and the team-and-agency structure that turn the plan into repeatable execution. This is the difference between a deck and a growth function. Set the targets in commercial terms — CAC, payback, LTV, pipeline quality — and build the rhythm to hit them.

    A 90-day GTM sprint

    We typically stand up a scale-up’s GTM in a focused sprint: weeks 1–2 sharpen ICP and positioning; weeks 3–4 choose the motion and channel strategy; weeks 5–8 build the operating model and instrument measurement; weeks 9–12 launch, measure and iterate. Fast enough to matter, structured enough to hold.

    Frequently asked questions

    When should we invest in GTM strategy?

    Once you have clear early product-market fit signal — repeat usage, retention, willingness to pay. Before that, keep searching for fit.

    Product-led or sales-led?

    It depends on price point and buyer complexity. Low-price self-serve leans product-led; high-value B2B leans sales-led; many scale-ups run a hybrid.

    Should we build the GTM function in-house or bring in help?

    Often a fractional growth leader builds the model and hands it to your team to run — faster than hiring, cheaper than getting it wrong.

    If you’re past product-market fit and need a go-to-market approach that scales efficiently, let’s talk. Book a discovery call → or explore growth for start-ups & scale-ups.

  • Vanity metrics vs commercial metrics: what your board actually wants to see

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    Vanity metrics vs commercial metrics: what your board actually wants to see

    Impressions and clicks won’t survive a board meeting. Here are the commercial metrics — CAC, payback, LTV, pipeline quality — that actually earn confidence and budget.

    A pie chart representing marketing metrics

    Why vanity metrics quietly cost you credibility

    Impressions, clicks, reach, followers, even raw lead counts — they feel like progress and they’re easy to grow. But in a board meeting they do the opposite of what you want: they signal that marketing is measuring activity, not outcomes. The fastest way to lose a board’s confidence (and your budget) is to present numbers that go up while the business can’t see whether they translate into revenue. The fastest way to earn confidence is to speak the board’s language: cost, return, and time to payback.

    The commercial metrics that matter

    • CAC (customer acquisition cost) — blended and by channel. The question behind it: what does growth actually cost us?
    • Payback period — how long until an acquired customer repays their acquisition cost. This is the metric that determines how aggressively you can spend.
    • LTV (lifetime value) and the LTV:CAC ratio — is each customer worth materially more than they cost to acquire?
    • Contribution margin — the profit a cohort or channel actually contributes, after the costs of serving it.
    • Pipeline quality and velocity (for B2B) — not lead volume, but qualified pipeline and how fast it converts.

    These are the numbers a CFO already thinks in. Presenting marketing in these terms reframes it from a cost centre to a growth engine with a return.

    Why last-click ROAS is a vanity metric in disguise

    ROAS feels commercial, but last-click ROAS systematically misleads: it over-credits the final touch (brand search, retargeting) and under-credits the activity that created the demand. Optimising to it starves your top of funnel and flatters channels that were only ever harvesting existing intent. Payback and contribution margin, measured against a proper attribution approach, tell the truth. (More in our paid acquisition pillar.)

    You can’t report what you can’t see

    The reason most teams fall back on vanity metrics is simple: the commercial ones are harder to assemble. If CAC and payback take a fortnight of spreadsheet work, they won’t make it into the weekly view. That’s a measurement problem, and it’s fixable — a proper measurement stack puts CAC, payback and pipeline quality in one place, fast enough to act on. (See how to build a measurement stack you can trust.)

    The one-page board view

    We give leadership a single board-ready view: blended and channel CAC, payback period, LTV:CAC, contribution by channel, and pipeline quality — trended over time. No vanity metrics, no dashboard sprawl. A board that sees this stops asking “what are we getting for the spend?” and starts asking “where should we spend more?”

    Frequently asked questions

    Are clicks and impressions ever useful?

    As diagnostic signals within a channel, yes. As headline metrics for the board, no — they don’t connect to revenue.

    What’s a healthy LTV:CAC ratio?

    It varies by model, but many businesses target roughly 3:1 with a payback inside 12 months — the point is to know yours and trend it, not to chase a universal number.

    We can’t calculate payback reliably — where do we start?

    With the measurement stack. Getting CAC and payback trustworthy is usually the highest-return fix a growing business can make.

    Want your marketing reported in the numbers your board respects? A Growth Diagnostic includes a measurement and reporting review. Request a Growth Diagnostic →

  • The Growth Operating System: how to make growth repeatable

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    The Growth Operating System: how to make growth repeatable

    Most growth doesn’t compound because it’s run as campaigns, not a system. Here’s the operating system that changes that.

    Most businesses treat growth as a series of campaigns — a channel here, a creative refresh there. It feels like progress, but nothing accumulates, so the curve stays flat. A growth operating system is the opposite: standards, rhythms and measures that stay in place while campaigns come and go, so every pound of spend adds to a compounding base.

    The four layers

    Strategy — knowing where efficient growth will actually come from, and the one constraint in the way. Execution — shipping the work that moves the plan, each channel with a defined role. Measurement — a single, trusted view of CAC, payback and pipeline quality. Optimisation — a disciplined test-and-learn cadence where only winning work scales.

    The standards that hold it together

    A shared measurement standard, a test-and-learn methodology, and a written demand playbook. These turn individual competence into organisational capability — and let any market or venture scale to the same discipline.

    How to start

    Name your constraint. Check whether you can see CAC and payback in one place this week. Count how many genuine experiments produced a documented learning last month. Most businesses find two of the four layers are weak — fixing those, in order, is worth more than any new channel.